Privacy Policy

Last updated: 20 October 2026

1. Introduction

At O’Live Group Homes (“O’Live”, “we”, “us” or “our”), we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit olivegrouphomes.com, contact our team, enquire about a property, request our services or otherwise interact with us.

We aim to handle your personal information transparently and responsibly, in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.

2. Who We Are

O’Live Group Homes is a real estate and interior design business based in Puerto Banús, Málaga, Spain, serving clients across Marbella and the Costa del Sol.

Website: https://olivegrouphomes.com
Address: Plaza Antonio Banderas 7, 29660, Puerto Banús, Málaga, Spain
Email: info@olivegrouphomes.com
Telephone: +34 662 946 963

Data controller

Tax identification number (NIF/CIF)

The data controller is responsible for determining how and why your personal data is processed.

3. Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

Contact information: Your name, email address, telephone number and other contact details you choose to provide.

Property enquiries: Your preferred location, property requirements, budget range, intended use of the property, investment preferences and other information relevant to your enquiry.

Buying, selling and investment services: Information required to assess your requirements, arrange property viewings, communicate with relevant parties and support the services you request.

Interior design services: Information relating to your design preferences, project requirements, property specifications, furnishing needs and project communications.

Website usage information: Technical information such as IP address, browser type, device information, pages visited and interactions with our website, where collected through server logs, analytics tools or cookies.

Communications: Information contained in emails, contact forms, telephone communications and other correspondence with our team.

We only seek to collect personal data that is relevant and necessary for the purposes described in this Policy.

4. How We Use Your Personal Data

We may process your personal data to:

  • Respond to enquiries and requests for information.
  • Identify properties that match your requirements.
  • Arrange property viewings and coordinate communications with relevant parties.
  • Provide property buying, selling, investment and interior design services.
  • Prepare proposals, quotations and other service-related documentation.
  • Manage our relationship with clients and prospective clients.
  • Send relevant property updates or marketing communications where legally permitted.
  • Improve our website, services and user experience.
  • Maintain website security, prevent fraud and address technical issues.
  • Comply with legal obligations and establish, exercise or defend legal claims.

We will not use your personal data for purposes that are incompatible with those for which it was collected without an appropriate legal basis.

5. Legal Basis for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

Pre-contractual steps and contractual performance: When processing is necessary to respond to your request, prepare a proposal or provide services you have requested.

Legitimate interests: When necessary for our legitimate business interests, such as managing enquiries, maintaining business records, improving our services and protecting our website, provided these interests do not override your rights and freedoms.

Consent: When you have given consent for a specific purpose, such as certain marketing communications or the use of non-essential cookies.

Legal obligations: When processing is necessary to comply with applicable legal, tax, accounting or regulatory requirements.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

6. Sharing Your Personal Data

We do not sell your personal data.

Where necessary for the purposes described in this Policy, we may share relevant information with:

  • Property owners, sellers, buyers or their authorised representatives.
  • Other real estate professionals involved in a property transaction.
  • Lawyers, notaries, financial institutions and other professional advisers, where relevant to a requested transaction or service.
  • Interior designers, suppliers, contractors and service providers involved in a project.
  • Website hosting providers, IT support providers, analytics providers and other authorised technology partners.
  • Public authorities or regulatory bodies where disclosure is required by law.

We only share information where appropriate and, where required, subject to suitable confidentiality and data protection arrangements.

Third parties receiving personal data may process it under their own responsibilities and privacy policies, depending on their role.

7. International Data Transfers

Some of our service providers or business partners may process personal data outside the European Economic Area (EEA).

Where personal data is transferred internationally, we will take the measures required by applicable data protection law, which may include relying on an adequacy decision, appropriate safeguards or another lawful transfer mechanism.

You may contact us for further information about relevant safeguards, where applicable.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes for which it was collected.

Retention periods depend on the nature of the enquiry or service, the status of any business relationship, applicable legal requirements and the need to establish or defend legal claims.

When personal data is no longer required, we will securely delete it or anonymise it, unless further retention is legally required.

9. Your Data Protection Rights

Subject to applicable law, you may have the right to:

  • Access your personal data and obtain information about its processing.
  • Rectify inaccurate or incomplete information.
  • Erase your personal data in circumstances provided by law.
  • Restrict processing in certain circumstances.
  • Object to processing based on legitimate interests.
  • Request portability of data processed by automated means on the basis of consent or contract, where the legal conditions are met.
  • Withdraw consent where processing is based on consent.
  • Object to direct marketing at any time.

To exercise your rights, contact us at info@olivegrouphomes.com. We may need to verify your identity before responding.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at https://www.aepd.es/ if you believe your personal data has been processed unlawfully.

10. Data Security

We take appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Third-Party Websites

Our website may contain links to third-party websites, property platforms, social media services or other external resources.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before submitting personal information.

12. Children’s Privacy

Our website and services are primarily intended for adults seeking property-related or interior design services. We do not knowingly collect personal data directly from children unless there is a lawful reason to do so and the applicable requirements are met.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or legal obligations.

The latest version will be published on our website, together with the date of its most recent update.

14. Contact Us

For questions about this Privacy Policy or the way we process your personal data, please contact:

O’Live Group Homes
Plaza Antonio Banderas 7, 29660, Puerto Banús, Málaga, Spain
Email: info@olivegrouphomes.com
Telephone: +34 662 946 963